PRIVACY POLICY

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Effective Date: January 2, 2026
Last Updated: January 2, 2026

ORGANZZA respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit organzza.shop or place an order with us.

1. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our website.

Information You Provide:

• Name and contact details (shipping and billing address)
• Email address
• Phone number
• Payment information (processed securely through Razorpay)
• Order details and preferences
• Any information you provide when contacting us through our contact page

Information Collected Automatically:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Referring website or source
• Cookies and similar tracking technologies (see our Cookie Policy for details)

2. How We Use Your Information

ORGANZZA uses your personal information for the following purposes:

• Processing and fulfilling your orders
• Communicating with you about your order status, shipping updates, and delivery
• Responding to your inquiries and providing customer support
• Improving our website, products, and services
• Sending promotional communications (only if you have opted in)
• Preventing fraud and ensuring website security
• Complying with legal obligations

3. Payment Information

All payment transactions are processed securely through Razorpay, our trusted payment gateway. ORGANZZA does not store your complete credit card, debit card, or banking details on our servers. Payment information is encrypted and handled in accordance with Payment Card Industry Data Security Standards (PCI DSS).

4. Sharing Your Information

ORGANZZA does not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: We share information with trusted third-party service providers who assist us with order fulfilment, shipping, payment processing, and website hosting. These providers are contractually obligated to protect your data and use it only for specified purposes.

Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of ORGANZZA, our customers, or others.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

ORGANZZA implements industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order information is typically retained for a minimum period as required by Indian law.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Objection: Object to certain processing of your information
• Data Portability: Request a copy of your information in a structured format

To exercise these rights, please visit organzza.shop/contact.

8. International Transfers

ORGANZZA is based in India and ships worldwide. If you are located outside India, please note that your information may be transferred to, stored, and processed in India. By using our website and services, you consent to the transfer of your information to India.

9. Third-Party Links

Our website may contain links to third-party websites. ORGANZZA is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

ORGANZZA does not knowingly collect personal information from individuals under the age of 18. If you are under 18, please do not provide any information on our website. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

11. Marketing Communications

If you have opted in to receive promotional communications from ORGANZZA, you may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us through organzza.shop/contact.

12. Changes to This Privacy Policy

ORGANZZA reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please visit organzza.shop/contact.